Safe and Responsible Gaming

ok7 Responsible Gaming — Your Protection Is Our Priority

ok7 believes entertainment should always be safe and controlled. We help you build healthy gaming habits — through deposit limits, self-exclusion, and expert support.

Important Notice: Online gaming is for entertainment purposes only. It is not a guaranteed source of income. Only those aged 21 or above may participate at ok7. If you feel gaming is getting out of control, contact our support team immediately or activate self-exclusion.

Our Safe Gaming Tools

ok7 gives you full control over your own play. Use the tools below to ensure a healthy and enjoyable gaming experience.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Increasing the limit requires a 7-day waiting period — which protects you from impulsive decisions.

Loss Limit

Decide in advance how much you are willing to lose within a set period. Once that limit is reached, ok7 will automatically pause your gaming. This keeps your budget protected.

Session Time Control

Set a maximum time limit for each gaming session. When the set time is up, ok7 will show a warning and give you the option to end the session. Taking breaks from extended gaming is beneficial for mental wellbeing.

Time-Out (Break)

If you feel you need a few days away, take a time-out for 1 to 6 weeks. During this period you will not be able to log in to ok7. The account cannot be reactivated before the break period ends.

Self-Exclusion

If you feel you need to stop playing, activate self-exclusion. Once active, your account will be closed on a long-term or permanent basis. ok7 fully respects this decision and is always ready to assist.

Reality Check

At set intervals, ok7 will show you a pop-up message — a summary of how long you have been playing and how much you have spent. It keeps you connected to reality and helps you make informed decisions.

What Is Responsible Gaming and Why Does It Matter?

Responsible gaming means viewing gaming purely as a form of entertainment — not as a solution to financial problems or a source of income. ok7's responsible gaming policy ensures that every player has a healthy and enjoyable experience.

Online gaming is becoming a popular form of entertainment in Bangladesh. But like any entertainment, it should be kept within proper limits. ok7 believes that an aware and responsible player has the most fun — because they know when to stop, how much to spend, and how to seek help.

The core pillars of our responsible gaming policy are: age verification, deposit controls, awareness of signs of addiction, and access to professional support when needed. Every new member is informed about these policies when joining ok7.

ok7's Commitment

We place every player's wellbeing above business profit. Our support team is available 24 hours a day to assist in Bengali. If any player or their family member is concerned about gaming, contact us — we will help guide you in the right direction.

  • Registration for 21+ only
  • Full support and guidance in Bengali
  • Data and transactions secured with SSL encryption
  • Transparent fair play policy
  • Instant self-exclusion available

Signs of Problematic Gaming

Assess yourself honestly. If any of the signs below appear in you, it is time to seek help.

  • Feeling a repeated urge to play more and more to recover lost money.
  • Prioritising gaming over responsibilities to family, friends, or work.
  • Spending beyond your set budget and lying about it.
  • Feeling anxious, irritable, or restless when unable to game.
  • Seeing gaming as the only way to cope with daily stress or sadness.
  • Spending money on gaming instead of essential expenses (rent, food, medicine).
  • Repeatedly trying to stop playing but not succeeding.

If these signs appear, contact ok7's 24/7 live chat support without delay or email us at [email protected] — we will help without judgement.

How to Activate Safe Gaming Tools?

Secure your gaming in just a few simple steps.

1

Log in to ok7

Access your ok7 account with your registered username and password. If you have any trouble, our support team on live chat will help you.

2

Go to Account Settings

Click on your profile icon at the top right and look for the "Responsible Gaming" option.

3

Set Your Preferred Limits

Deposit limit, loss limit, session time, or time-out — choose what you need and enter the amount or time period.

4

Confirm

Once the limit is saved, it takes effect immediately. A confirmation email will be sent to your registered address.

5

Contact Us for Support

For any issue, contact us via 24/7 live chat or email at [email protected]. Our Bengali-speaking team is always ready.

21+ Age Policy

ok7 strictly provides services only to those aged 21 or above. An age verification process is completed at the time of registration. If any underage person attempts to create an account, that account will be immediately closed.

A request to parents and guardians: if there are underage members in your household, keep your ok7 account details (login information, password) secure. Monitor your children's device usage and use parental control software if needed.

For those aged 21 and above only

Responsible Budget Planning

A key part of responsible gaming is proper budget planning. Before playing at ok7, ask yourself a few questions:

  • How much can I afford to spend this month?
  • Can I spend this money after covering my family's essential expenses?
  • Can I accept a loss if I lose?
  • Am I playing purely for entertainment?

The minimum deposit at ok7 is ৳300 — this is kept intentionally low so players can start with a small amount.

Help and Support Centre

You are not alone. ok7 and our expert team are always by your side.

Live Chat Support

Talk in Bengali on ok7's 24/7 live chat. Our trained support team will help you with gaming concerns without judgement.

7 days a week, 24 hours a day

Email Support

Email us directly for self-exclusion, account closure, or other sensitive matters. We aim to respond promptly.

FAQ and Guide

Find common questions and answers about responsible gaming in our detailed FAQ section. Learn at your own pace.

Common Questions About Responsible Gaming

Yes. Any remaining balance in your account can be withdrawn before self-exclusion is activated, provided it meets the applicable wagering conditions. Contact our live chat or email [email protected] for more details.

No. Reducing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this policy is designed to protect you from impulsive decisions.

A time-out is a temporary break — usually for 1 to 6 weeks. Once the period ends, you can return to your account normally. Self-exclusion is a long-term or permanent option — typically closing the account for 6 months or permanently. It is suitable for those who want an extended break from gaming.

No. ok7 strictly follows a 21+ age policy. Age is verified at the time of registration, and if any account is found to belong to a minor, it is immediately closed and all transactions are cancelled.

Some common signs are: spending beyond your budget, playing more to recover lost money, being unable to stop playing, losing focus on family and work, and lying about gaming. If you notice these signs, contact our 24/7 live chat immediately.

The reality check is an automatic alert system. If you activate it, ok7 will show you — at every 30, 60, or 90 minutes (as you prefer) — how long you have been playing and how much money you have deposited in that session. It helps you stay aware.

Enjoy Responsibly — with ok7

ok7 is your trusted companion. Play cricket betting, slots, or our various games today with safe gaming assured.

If you have a problem: visit FAQ or talk to us on live chat. For those aged 21+ only.